At [Your Company Name], we want you to be completely satisfied with your purchase. If you are not satisfied, please review our refund and cancellation policy.

Cancellation Policy

• You may cancel your order within [number] hours of placing it for a full refund. After this period, the order may be processed and cannot be canceled.

Refund Policy

• If you receive a defective or incorrect item, please contact us within [number] days of receiving your order for a refund or exchange.
• To initiate a return, please provide your order number and the reason for the return. Items must be returned in their original condition and packaging.

Processing Refunds

Once we receive your returned item, we will process your refund within [number] business days. Refunds will be issued to the original payment method.

Exceptions

Certain items may be non-refundable, including [list any exceptions, e.g., personalized items, digital downloads].